While watching a bit of Question Time it was announced the head of UK McDonald’s will be a panelist in a few weeks time. This got me thinking how McDonald’s situation a few years ago is so similar to the row over MPs’ expenses.
McDonald’s came under intense pressure a few years ago from the media, the odd grassroots campaign and a lengthy libel case. It got so bad they even got their very own phrase coined in the dictionary. ‘McJob‘ basically describes a terrible job with little chance career development; apparently not many burger flippers were making it to the boardroom.
It was a pretty bad time for the public image of the company. They generally got a lot of pad publicity for a number of things, they took a battering in the media and through things such as McLibel and Super Size Me.
As a result of all the fuss they changed. And by golly there can be no argument that they have. They now have a healthier menu, their Happy Meals have the option of carrot sticks, grapes, orange juice and water. They are now a top employer and have all the official awards to back this up. They are now more open about the nutritional value of their food and what it is actually made of. A fantastic turn around for the company. As such they have had a lot of positive things to shout about and they will be the first to tell us all. One of their recent TV spots by ad agency Leo Burnett demonstrates their new business practices perfectly.
They may have genuinely wanted to change their business, although you may take the view they were pressurised into changing due to the bad publicity. It was this drip, drip, drip of bad media coverage and the pressure that just kept building up until they hand was forced and they to change their business.
In the same way this is true about MPs’ expenses. You get the impression that they don’t genuinely want to change, I doubt many of them want the public to know what they spent our money on. But it is a series of shocking revelations, the continued media coverage and public pressure that has forced Gordon Brown and his Government to do something. They know they have to change the system - which they have already started to do - but they have been reluctant to do so.
But if it wasn’t for the Freedom of Information campaign and then the subsequent revelations by the Daily Telegraph, the bad publicity, the media coverage and the subsequent demand from the public which followed, MPs would have continued business as normal.
