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Imagine a world where Coke promoted Pepsi

30 Sep
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A lovely view of Rochdale town centre

Think of the day if Coca-Cola advertised Pepsi on its cans, Vodaphone plugged T-Mobile’s latest new unlimited texts offer, Manchester United embossed ‘City Til I Die’ on their latest strip or Ronald McDonald handed out flyers for Burger King.

It’s pretty hard to imagine and you could argue that it would only happen in some crazy parallel advertising universe. Promoting your rivals seems bit a backwards strategy and let’s be honest its insane to even think about it, but not according to the communication crew at Rochdale council.

They have been advertising near by town centres and local markets on the back of their employee’s wage slips. Neighbouring towns, Todmorden and Hebden Bridge, have made an appearance and as they are just a short journey away should be considered fierce rivals to Rochdale’s own town centre. Although the adverts will no doubt put a few extra pennies in the council’s coffers, the possible long term damage is potentially disastrous.

For one Rochdale town centre has been going through a bit of a rough patch for the past few years, retailers have deserted the town in their droves only to be replaced with a bazaar of pound, pawn and phone shops. Town centre businesses need all the shoppers and custom they can get. So you have to wonder what the logic is behind actively encouraging people to go elsewhere. And the council is not just encouraging the general masses to go elsewhere it’s encouraging its own staff, its own representatives, the very people who are working to try and better Rochdale.

Also what kind of message does it send to council workers that their employer is promoting neighbouring shopping centres instead of its own? It almost shows a lack of loyalty and a lack of confidence in its own facilities. It is unimaginable to find ASDA promoting Tesco’s latest deals on the back of its employee’s wage slips, so why should Rochdale council promote rival markets?

This practice is inconceivable in the real world but somehow seems acceptable to communication professionals employed by Rochdale council.

The cost of delivering promotion

23 Sep

letter-ladyStill no word from Rochdale Council about the total cost of delivering their glossy PR magazine Local Matters. But I can now tell you it is likely to cost over £10,000 to deliver every issue.

I recently put a Freedom of Information request in to find out how much Local Matters costs to produce. It was revealed the mag costs around £20,000 per issue. However this figure was without the cost of delivering it to the thousands of homes across the Metropolitan Borough of Rochdale.

But after a bit of undercover reporting I can now tell you what the cost of delivering each issue of the magazine is likely to cost £10,143.*

The council informed me in their response that: “Local Matters is distributed by a local leaflet distribution company. Teams of staff deliver the magazine door to door, usually over a ten day period.”

So I approached a ‘local leaflet distribution company’ and asked for a quote.

My ‘magazine’ was exactly the same size, length, shape and weight as Local Matters. It was being delivered to the same number of homes, across the same area and over the same time scale.  

After a bit of haggling I was quoted £98 plus VAT for every 1000 leaflets the company delivered.

I was told it would be ‘quite some job’ delivering the leaflets due their size and weight and as such they would have to be delivered on their own.

And now with the cost of delivery, Local Matters is likely to cost over £30,000 to produce each issue. That brings the total cost of producing the magazine to £177,636 every year.

Again this raises a serious point about how the council communicates with the residents. Surely the keys points could be compressed into a regular email bulletin and then sent out to people in Rochdale. This would be more efficient, a lot cheaper to produce and also allow information to be sent out immediately. The only advantage Local Matters has is that it can get information to those without internet access. 

* This is only an estimate of what the council will be paying for delivering of Local Matters and is no way an exact figure.

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